About

Built AI agents that handle customer support and sales for online stores over chat, email and phone. Built a live voice agent that answers customer calls and shares one voice engine with the website's voice chat. Built the email channel, with replies routed back to the right conversation and custom sending domains for each store. Ran LLM evals to compare models on quality and cost before switching. Connected the agents to e-commerce platforms and CRM systems for enterprise clients. Worked on Ninja AI, an autonomous browser agent that completes multi-step web tasks.

Built a food discovery app for Pakistan that finds what you can eat nearby, down to each dish and dietary need. Owned all technical work: frontend, backend, system design and third-party APIs. Built a dish-level food dataset with AI filling the gaps, each fact labeled as verified, from the community, or AI-inferred. Stopped because it did not get enough traction.

Built the backend for AI comments on user posts with OpenAI and Humanloop, and added streaming responses in the app. Built the subscription backend with RevenueCat. Fixed blank spaces when scrolling the feed fast, by virtualizing the list and removing extra re-renders. Did several large migrations: Expo Router, in-app chat from SendBird to Firebase, and JavaScript to TypeScript.

Built Phrased Out, an RPG trivia mobile game, and launched the MVP within three months with no prior mobile experience. Added PvP and Battle Royale quizzes to the website. Moved the web frontend from Vue to React. Set up logging, alerts and monitoring with Kibana, Prometheus, Grafana and Kubernetes.

Added posting to Twitter, analytics and YouTube videos in the feed, and improved the YouTube upload flow.

Led a team of 4 developers on an ACT and SAT prep platform: project planning, code reviews and hands-on full-stack work. Built a feature to export the screen view as a PDF.

Built a web app that recognizes human faces, including training the models. Built the new company website from scratch: UI, backend and dynamic pages.